What Our Clients Think
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Frank Roccuzzo helped me achieve my dream of owning my own home! He was knowledgeable and answered every question. His efforts made the process manageable and much less stressful. I absolutely recommend Frank Roccuzzo to anyone in need of a mortgage or a new home! Look no further, Frank is THE guy to help you get your new home!
05/09/2025

Frank Roccuzzo helped me with a mortgage for my recent home purchase in PA. He was flexible and shopped for the best available rates. Great service and a good man, very knowledgeable in the industry.
04/29/2025

Frank Roccuzzo helped us secure a mortgage for house in a desirable area without the contingency of selling our condo in a challenging market with high interest rates. He is very responsive and knowledgeable in the mortgage field. Passing underwriting was fairly smooth even on a tight budget. When issues did arise, he was able to resolve promptly. On top of that, he is a real estate agent as well, which makes it easier and smoother process to close. We were able to close on the exact date we planned on. Highly recommended for your mortgage and real estate needs!
01/25/2025

Frank Is Great! He explained things clearly and was there for us at every step in our financing process. He followed up and kept things from falling in the cracks. And, last but certainly not least, he got a great rate! I will recommend him to all my friends for refinancing or new mortgages.
11/14/2024

Frank did a great job helping us get all of our paperwork in order and answering any questions we had. It seemed like has was always available when we needed him. I don't know anyone who's looking for a house right now, but if I did I would definitely recommend Frank.
03/06/2023

Frank Roccuzzo went above and beyond for my clients. He was extremely helpful, very professional and helped my clients become 1st time home buyers!
03/01/2023

Frank is the hardest working realtor I know! He will surely give 150% when working your real estate transaction!
05/20/2022

Frank was amazing! He was always available and always looking to get the best rate available for me! He was personable and well spoken in regards to the lending process. I will be doing business with Frank in the future and will be recommending him to all my friends and family. Thanks again Frank!
03/18/2022

Frank is incredible. Super fast, friendly and professional.
02/09/2022

Frank was very professional and helped me with every step of my home mortgage refinance. I couldn’t be happier with a much lower payment and half the interest rate I was paying before.
06/03/2021

Frank was a great help in securing our loan. He knows exactly how to get the job done in a timely manner. Helpful, knowledgeable, excellent communication. Just a top notch pro.
08/22/2020

Frank has been great to work with. He got us a great rate on our refi that no one else seems to get close to.
06/29/2020

Frank was amazing to work with. His patience and perseverance on helping me with my refinance my home during COVID was BAR NONE! He was able to negotiate with the lender for me without face to face meetings. The process could have been a lot more stressful than it was without Frank's knowledge, kindness and negotiation skills. I thank him for helping me get this done!
06/17/2020

06/03/2020

Frank Roccuzzo at PriSmart handled our refinance. We were able to knock 1.5% off our previous interest rate. In order to do such, Frank shopped several lenders, several times a day for over a week to ensure we got the best deal available. The process was very simple using the esign for document signing. Frank was very timely in responding to my several questions and extremely professional helping me to understand the process flow. I have worked with Frank on at least 3 different projects, all having the same positive outcome. Need a friend in real estate, one you can trust and count on, call Frank at ProSmart.
06/03/2020

We utilized Frank Roccuzzo for our realtor and mortgage needs. The mortgage (our 5th) was by far the easiest and smoothest experience. Any minor issues were handled completely behind the scenes by Frank. In regards to the sell and purchase of our homes Frank provided honest feedback on our purchase while not attempting to steer us in a different direction, even when it meant less commission for him. We chose to remodel the sale of our home and Frank helped guide us through that and was very strategic in the dealings with purchasers and representing realtors of the purchasers. Finally letting go of that control and having someone handle it was a huge stress reliever and ultimately that is what everyone looks for in a realtor... Two thumbs up!
09/27/2019

Excelent service throughout the whole process. Frank is patient, shows concern for your benefit and intetest, very rare to find this days.
05/23/2019

We used Frank to purchase another property and as usual he exceeded every expectation! This time he was not only our realtor but also our loan officer. We would probably be considered “high maintenance clients” but Frank worked really hard to meet all of our needs and demands. We highly recommend Frank for your real estate and mortgage needs!
08/24/2018

Frank was amazing! If you like a realtor who will tell you honestly his opinion and construction knowledge; a realtor who will fight to keep your perfect home under budget and then some; and who will at a moment's notice acquire a viewing for a home you saw online 5 minutes ago then you've found the perfect guy. I loved his honesty and forthright opinion. The fact that he would drop everything and make me feel like I was the most important client. I have already referred people to him and will continue to use his expertise when I am in search for the perfect home in the next stage of life. I highly recommend him to anyone! I can totally see why he is the best (unbiased opinion, of course) but don't just take my word for it. Give him a call and make your own opinion; however, I assure you it won't be far off from my own. :)
07/10/2018

We are currently closing on our purchase and will be glad to be done! This has been a very stressful ordeal for me. From not understanding what the steps are to not understanding who is who. I have received about a billion emails and signed atleast a million forms. But through it all, our realtor Frank Roccuzzo has lead the way. From day one he has taken the time to answer all of my questions and also has been very patient with me when I ask him to re explain things over (and over) again. He has been a friendly face through this hectic time and we are grateful for his blunt opinions, direct approach and positive work ethic.
05/03/2018

We worked with Frank Roccuzzo and he helped us greatly with finding a perfect house. He is a professional and resourceful realtor with a positive attitude. He showed us every house we were interested in no matter where it was located. We definitely recommend him as a reliable realtor.
02/07/2018

Frank will make your life easier! I'm pretty sure he's a robot because the man is constantly working for you. He sold our house (above asking price) and got us a new house all within a month. I have already recommended him to friends and family. That's how much I trust him. My wife and I are extremely grateful for his help.
01/15/2018

Frank has been super helpful in our search for a new home! He is informative, prompt & truly cares about his clients having a positive, rewarding experience. My only regret is not using Frank to sell our home! We will go to Frank with any & all future realty endeavors!
11/14/2017

09/06/2017

Frank Roccuzzo helped me achieve my dream of owning my own home! He was knowledgeable and answered every question. His efforts made the process manageable and much less stressful. I absolutely recommend Frank Roccuzzo to anyone in need of a mortgage or a new home! Look no further, Frank is THE guy to help you get your new home!
05/09/2025

While we were in the process (with another lender) to purchase our home, our advisor recommended checking out what Frank could do for us. We had 2 weeks left before closing. He found us an entire percent less. With the tight timeline he was able to get us ready to close on time with the exception of a hiccup on the appraisal that came from the previous company. He was diligent in keeping up with the problem and kept us informed the entire time. I highly recommend seeing what he can do for you with your next purchase or refi.
02/14/2025

Thank you so much Frank Roccuzzo! You have been so patient and thorough every step of the way. Your constant communication and followthrough made for a pleasant process, thank you. Throughout the process I have appreciated your honesty, attention to detail, sense of urgency and consistency from start to finish. Frank is an amazing realtor being able to blend the utmost professionalism while being able to talk to him like a best friend that I’ve known my entire life throughout the entirety of the process. Thank you so much for all your hard work! You managed every aspect of the sale, you answered every question and resolved any concern that may have risen. Thanks to Frank this has been the calmest most pleasant home selling/buying experience. Thank you Frank, I commend you for your consistency and willingness to work with my families hectic and constantly changing schedules. He had the challenge of managing two varying work schedules, two teenagers with very active after school schedules, and two large dogs. My deepest and most sincere thanks for all your hard work, and making this the most pleasant realty experience. I have purchased and sold three homes. Thank you, Frank
01/25/2025

05/11/2023

My partner and I had such a wonderful experience with Frank. He was expedient in meeting our closing, and took extra care walking us through the process as first time home buyers.
03/03/2023

Wow! What an experience!! Frank Roccuzo helped me with a refinance on my investment property in Arizona, and the transaction went smoothly. Frank did a phenomenal job communicating with me throughout the entire process from start to finish! Thank you Frank for the wonderful experience! Highly recommended!
02/17/2023

Frank was a star in getting the best interest rate as the rates were getting out of control! He was very tenacious with the lenders to keep the process on schedule and always portrayed a level of confidence that we needed to close in record time. Exceptional effort was put in by Frank!
05/10/2022

Frank represented my Buyer here in Las Vegas and our transaction was smooth from start to closing. Not only did we close early, but Frank structured my Buyer's loan where it saved him thousands of dollars. I would definitely recommend Frank for all of your Lender needs and I would no doubt use his services again.
03/17/2022

Frank made the process absolutely worry free for me. He had everything completely under control. He quickly resolved all questions and issues and replied to the lender in a timely manner. I highly recommend Frank
02/03/2022

I had the opportunity to work with Frank on multiple property transactions. When I was looking for my first home, Frank helped us navigate the competitive sellers market as first time home buyers. His vast knowledge on anything home related helped us find the perfect home. Five years later, we contacted Frank to help sell our home. He gave us clear direction on what we needed to do to get the home ready and also marketed our home in a way that allowed us to have multiple offers! We are now currently building a new home with Frank helping us with the entire process. He has always gone above and beyond and we can’t thank him enough. His knowledge and experience has been extremely valuable to us.
06/03/2021

Frank provided outstanding service throughout my refinance process. He was available and responsive to answer all of my questions even after closing. He always provided clear responses and guidance. He secured a favorable interest rate for my refinance and was able to close on time even with the increased volume of refinance activity occurring currently due to low interest rates.
08/10/2020

Frank was amazing! The previous realtor couldn't sell my house and Frank came in and got the job done! I am so grateful for him, he went above and beyond. I would definitely recommend him.
06/18/2020

Frank Roccuzzo was an amazing guide and support through my refinancing process for my California home. Everything was done by phone, email, text and digital signing of documents until close. I am very happy with the personal service and efficiency of the tasks and steps required in the process of acquiring a new rate on my new mortgage loan. Thank you for your guidance, support and efficiency! Dan Morrison a very satisfied client.
06/12/2020

Frank was fast to respond and took us out to see properties soon as we wanted to go. He had well knowledge of all the areas and gave honset opinions on conditions. I would highly recommend him to anyone looking for a realtor.
06/03/2020

FRANK IS YOUR GUY!!! This is the second time we have used Frank's realtor expertise. He is definitely our realtor for life now. He helped us sell our home (above asking price) and move into our new home all within a month's time. He has a lot of overall knowledge and experience in realty. He used to be in construction so he can point out flaws and has a lot of connections to general contractors. Most importantly, he knows how people think so he is always a few steps ahead of the other realtor.My wife and I are very grateful for his help and we highly recommend him.
01/14/2020

We utilized Frank Roccuzzo for our realtor and mortgage needs. The mortgage (our 5th) was by far the easiest and smoothest experience. Any minor issues were handled completely behind the scenes by Frank. In regards to the sell and purchase of our homes, Frank provided honest feedback on our purchase while not attempting to steer us in a different direction, even when it meant less commission for him. We chose to remodel the sale of our home and Frank helped guide us through that and was very strategic in the dealings with purchasers and representing realtors of the purchasers. Finally letting go of that control and having someone handle it was a huge stress reliever and ultimately that is what everyone looks for in a realtor... Two thumbs up!
09/27/2019

05/20/2019

I just want to say thanks to West USA Realty and especially to Frank. I couldn’t be much happier with the services he provided. Since I live in another state, he coordinated contractors and oversee the whole process of getting my house ready for market....and sold in 1 week! I know who to call now when I’m ready to purchase again. Thanks again!
07/17/2018

Frank is an awesome realtor. He is professional, knowledgable, and dependable. He worked above and beyond my expectations. That is why I recommended to my friends and they all loved working with him. Will definitely hire him again for future deals.
05/17/2018

My wife and I’s experience has been painless, exciting, and fulfilling. Frank Roccuzzo is 100% responsible for all of it. From the start, Frank walked us through everything to expect, and get ready for. We knew our house had a bit of work to go and Frank helped us with everything along the way. When we called, he answered. When we needed to look at a house, he made it happen. Frank has an amazing construction background that gave us so much comfort when going through the buying process. When we saw houses, Frank was able to point out any issues the house may have had, or things that we wanted to take into consideration. When it came to selling our house, Frank was worth his weight in gold. I would go as far as saying Frank is a/the top realtor in the valley! It’s hard to pin point exactly what is so special about Frank because he astonished us with all that he did. There is no way that we could have ever imagined that the process could be so easy, and it was all because Frank took on so much. If you are thinking about selling or buying, Frank is the one if you want to max out your experience!!!
03/17/2018

Best Realtor ever!!! There are so many awesome things that I can say about Frank, he is definitely rated a 10 out of 10. He has exceeded my expectations and made my home buying process as seamless as possible. My previous experiences with other realtors have been horrible disastrous nightmares, they either had no idea of what they were doing or they had a secret agenda in place to make their friends money instead of keeping my best interest in mind. Frank was completely different than those other realtors, he was very knowledgeable & resourceful , he never rushed or forced me to choose any certain loan officer/inspector/title company, he was always available for any questions that I had, and he was very quick in obtaining property info which also included his fast availability for us to view properties. I highly recommend that you utilize Frank Roccuzzo for your next realtor experience!!!
01/18/2018

Frank is awesome! He is super patient and truly goes out of his way to make sure your questions and concerns are answered and addressed. He takes his time with his clients and really provides a refreshing experience during a process that can seem hectic and stressful otherwise. I will certainly be using his services again.
12/07/2017

Wow!!! What a experience I has with frank!!!! He seriously made selling my home such a pleasant and easy experience! He was always on top of things making sure it got done!!! He is very professional and i recommend frank to anyone!!
10/30/2017

Frank Roccuzzo helped me with a mortgage for my recent home purchase in PA. He was flexible and shopped for the best available rates. Great service and a good man, very knowledgeable in the industry.
04/29/2025

I had such a great experience working with Frank Roccuzzo when buying my home! From day one, he was super helpful, knowledgeable, and really listened to what I was looking for. Communication was always clear and prompt, and I always felt like a priority. What really stood out was his dedication to ensuring I got the best possible deal, and they went above and beyond to make sure the process was as smooth as possible. Highly recommend if you’re looking for someone who truly cares and knows his stuff.
01/25/2025

Frank Roccuzzo was amazing to work with, he worked tirelessly to sell our home! I appreciated his guidance and expertise in this process and went above and beyond to make the sale of our home as smooth and stress free as possible. I would highly recommend him if you’re looking to sell or buy!!
01/24/2025

Frank Roccuzzo went above and beyond for my clients. He was extremely helpful, very professional and helped my clients become 1st time home buyers!
03/10/2023

Frank did a great job helping us get all of our paperwork in order and answering any questions we had. It seemed like has was always available when we needed him. I don't know anyone who's looking for a house right now, but if I did I would definitely recommend Frank.
03/02/2023

Wow! What an experience!! Frank Roccuzo helped me with a refinance on my investment property in Arizona, and the transaction went smoothly. Frank did a phenomenal job communicating with me throughout the entire process from start to finish! Thank you Frank for the wonderful experience! Highly recommended!
02/02/2023

Frank was a star in getting the best interest rate as the rates were getting out of control! He was very tenacious with the lenders to keep the process on schedule and always portrayed a level of confidence that we needed to close in record time. Exceptional effort was put in by Frank!
05/08/2022

Frank was amazing! He was always available and always looking to get the best rate available for me! He was personable and well spoken in regards to the lending process. I will be doing business with Frank in the future and will be recommending him to all my friends and family. Thanks again Frank!
02/10/2022

I recently refinanced my mortgage I was referred to Frank Roccuzzo with Barrett Financial from an advisor. The refinance process went quickly and seamlessly in addition to getting a great rate with very reasonable or no cost. I was a little reluctant at first dealing with someone from out of my area but Frank provided secure document transfer and I worked with local recognized companies to finalize documents. I will in the future refer and or use Frank and Barrett Financial again for my mortgage needs.
07/23/2021

I had the opportunity to work with Frank on multiple property transactions. When I was looking for my first home, Frank helped us navigate the competitive sellers market as first time home buyers. His vast knowledge on anything home related helped us find the perfect home.Five years later, we contacted Frank to help sell our home. He gave us clear direction on what we needed to do to get the home ready and also marketed our home in a way that allowed us to have multiple offers!We are now currently building a new home with Frank helping us with the entire process. He has always gone above and beyond and we can’t thank him enough. His knowledge and experience has been extremely valuable to us.
06/03/2021

Frank provided outstanding service throughout my refinance process. He was always available and very responsive to answer all of my questions even after closing. He secured a favorable interest rate for my refinance. He always provided clear responses and guidance. He was able to close on time even with the increased volume of refinance activity occurring currently due to low interest rates. Very knowledgeable and professional. This was a refinance - not a purchase but the Service provided option in this survey does not have that as a selection.
08/10/2020

Frank was amazing! He went above and beyond to get my house sold. From hiring cleaner to open houses. My previous realtor couldn't sell my house but Frank got the job done. He was so nice and knowledgeable. He explained the process step by step and answered all my questions. I would definitely recommend him.
06/18/2020

Frank Roccuzzo at PriSmart handled our refinance. We were able to knock 1.5% off our previous interest rate. In order to do such, Frank shopped several lenders, several times a day for over a week to ensure we got the best deal available. The process was very simple using the esign for document signing. Frank was very timely in responding to my several questions and extremely professional helping me to understand the process flow. I have worked with Frank on at least 3 different projects, all having the same positive outcome. Need a friend in real estate, one you can trust and count on, call Frank at ProSmart.
06/03/2020

Frank is fast to respond. Highly knowlegable of all metro areas. He's expertise in home building was so helpful at judging conditions of houses we looked at. I would highly recommend him!
06/03/2020

Special thanks to Frank Roccuzzo. He's punctuated to keep appointments, reliable to negotiate the deal, and dependable to lock the low interest rate for 30 yrs mortgage. From A to Z, to buy a home, to get a loan approval, Frank made it smoothly. In three weeks, the escrow was closed. I got a home. He's highly recommended for purchasing and selling house.
12/19/2019

Frank Roccuzzo helped us to sell our home in Gilbert a few weeks ago. He was amazing! Frank knows the area and the market very well. Our home sold quickly and smoothly. He is knowledgeable, a very hard worker, and did everything he could to assist us with the sale of our home. We were so pleased with him :)
07/25/2019

Very helpful and good at communicating. I was able to get the place that was right for me.
02/15/2019

Frank is AMAZING! Always ready to work on behalf of clients. Very knowledgeable with a keen eye for details and potential flaws associated with properties. He’s always available day or night and never turns down an opportunity to show properties. Also, if you are looking for a great negotiator that will get the deal done Frank is top notch. I was very impressed and grateful to work with Frank.
07/16/2018

Frank Rocuzzo was very informative, answered our questions correctly and when we needed to check a property he did it with diligence.
05/03/2018

Frank was very knowledgeable and very helpful. I’m a first time home buyer and he really helped walk me through the process and showed me how to find a house that really fits me . Because I am a first time home buyer it took me longer to find what I was looking for in a house, he was always very patient and always willing to show me what I wanted to look at . If you're a first time homebuyer you can’t go wrong with Frank. he’s no pressure unlike a lot of agents out there.
02/09/2018

Frank was amazing! We are first time buyers who know the bare minimum about buying a house. He was able to explain everything to us and was with us the entire process. He was able to respond to all our questions as quick as possible as well! Of course, Frank was able to get us our dream home!!! I definitely recommend Frank to anyone!
01/17/2018

My Husband and I used Frank Roccuzzo with West USA Realty to find our new home. Frank was absolutely amazing! If you need a real estate agent, he is YOUR GUY! My husband and I were living an hour away from our respective jobs and I have very hectic schedules. Frank was willing to work around that. He took us to see houses whenever we wanted to. He got back to us within an hour of us reaching out to him (usually sooner), whether that be by phone, text or e-mail. The first house we went to see with Frank was an eye opener! The homeowners were there at the time of the showing and he asked them questions about the house that we would have never thought to ask. At every house we saw with him, while my husband and I were looking at room sizes and cabinets and such, Frank was looking at the AC unit, the foundation, the windows, the roof, the electrical panel and many other very important factors. After a few weeks of looking at houses every chance we got, I was getting burned out and feeling like we were getting nowhere with finding what we were looking for. As anyone who has ever bought a house knows, the pictures that you see of houses that are for sale can sometimes look better than the actual house. Frank knew I was getting frustrated by that. He told me that he had taken note of the things that I liked and did't like about the houses we had seen so far. He offered to preview the ones that we thought we might want to see and if it there was something that he knew I wouldn't like about it, he wouldn't even bother taking us there. If he went to see it and thought we might like it, he video chatted me from the house and walked me through it, showing me all the details. And I mean ALL the details. He would narrate, saying things like these are brand new cabinets, not just refaced cabinets and generally filling me in on the things that are hard to tell in pictures or video. If I liked the house, we would schedule to go see it in person. That really made the entire experience much better for me! I no longer felt like I was wasting a lot of time going to see houses that were way better in the pictures than in reality. Frank made a very stressful situation a whole lot less stressful! He is organized and outgoing and REALLY good at his job. He will fight for his clients. I would recommend Frank to ANYONE that is looking to buy or sell a house.
11/15/2017

Frank is a great Realtor . This was the first time dealing with him but he did a great job and found exactly what I wanted for my family in the neighborhood that I was interested in Gilbert in The Willows. I would recommend him to everyone who is buying or selling home in Arizona.
10/30/2017
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